Telco Products

Degust Quality Automation

Optimize User Experiences

Your users are the focus of your quality efforts? 
Quickly find and fix problems to optimize the user experience. This includes network throughput, service response times, page load times, and packet information such as RTT or jitter.

Don't waste time. Degust allows Immediate Start and Success

Since Degust is subscribed as a SaaS model, there is no financial risk and no long lead times to the first results.
The typical ROI of a Degust implementation is usually achieved after 4-6 weeks. 

Secure On-Site Service Monitoring

Degust combines End-to-End service monitoring with automatic troubleshooting in the TelCo core system. Upon findings at the edge of your networks, Degust runs protocol and signaling tests within your core and crawls system log files and network traces for errors. This is unique!

Flexible and Comprehensive

Beyond the standard features of modern monitoring solutions, Degust is used throughout the TelCos production chain. From the development teams at the OEM to the testbeds at the network operator to the live system.
Service engineers are also equipped with Degust Explorers for troubleshooting at end customers. Since the same tools are used everywhere, they can easily be supported by the operations staff at the first service appointment.

Using Degust OEMs, Service providers and ISPs are collaboration in  a revolutionary way

OEMs deliver products in conjunction with the tests created during development. ISPs are incorporation the OEM’s tests into their acceptance procedures. Live operation forces are using a subset of these tests during service activation and for live monitoring.
Unique to Degust: The revolution. Service issues are confirmed and reported by Degust. The monitoring and tests suites used to analyze and confirm the issues are passed on to the testbed and to the OEM to speed up error correction.

Sounds smart? Watch this:
ISP live environments, IPSs testbeds, and OEMs development environments are differently configured… there is no economic way to overcome this. To be honest, OEMs and vendors will never mimic an ISP’s complete environment configuration… just in case.
As the sole solution on the market, Degust transforms the test suites to fit into the destination’s environments requirements. Technically: we automatically transform peer authentications, user ids, APNs, IP address ranges, service policies, service IP addresses, failover configurations … you name it.

This accelerates all your tasks and duties!

Need Help with Cost Savings and Quality Improvements?

Your Takeaway

Your best people are currently working hard to keep your network up and running.
The still high manual portion of the work ties them up in this task.

With Degust, this is automated and people can focus on innovation and support engineering.

This in turn helps to save on external personnel and money.

Your customers will remain loyal if your network is stable, the promised performance is achieved and new products are brought to market quickly.

Degust enables you to meet your goals: the quality of your entire production chain will improve and project times will be dramatically reduced or at least safely met.

Because your costs will become much more predictable, you will be able to offer new services at a lower price than your competitors.
Your customers will love you.

Disruptions in the network cost money. A lot of money!

You have to take more people out of your day-to-day business to fix the disruptions, projects are delayed, external staff and additional call center resources have to be booked, and some customers have to be compensated.
In addition, there is a loss of reputation, since today disruptions are reported faster on the internet and in social media than to the network provider itself.

In countries where regulatory requirements grant customers to receive the promised quality and data throughput, Degust will keep you on track.
In Germany, this became true in December 1st of 2021 (ref Bundenetzagentur)

Degust brings you back to the top

Using Degust you’ll spot errors, often before the customer notices, and you can take immediate action.

While competitors define monitoring only at the system level, Degust monitors the service level!
You have brilliant quality assurance teams. They define hundreds of fine-grained tests in the pre-production phase to approve the system. As soon as the new systems or functions are live, however, you dispense with this knowledge and only estimate your quality checking system KPIs.

Degust allows you to perform pre-production testing permanently in the live environment to ensure the same quality as on day one.

Degust automates your tasks even in non-working hours.

Degust automates troubleshooting and acts as an operator. Degust detects errors, creates tickets, processes them, qualifies the errors, and applies pre-prepared solutions.

Your employees don’t need to be woken up and errors are solved faster.

In the end, Degust reports its work into your ticket system and informs the teams.

Need Help with Cost Savings and Quality Improvements?